We know life doesn't always go "...happily ever after." Sometimes you forget your list of books you already own...or confuse it with the books you want to buy. Sometimes, you don't do anything wrong and your hotly-anticipated page-turner arrives with a few pages missing. If your order has gone wrong faster than a Stephen King novel, start by letting us know via phone, email, or in-person.
You may return any book in its original condition for a refund or exchange within 7 days of receiving your order.
After 7 days, a return may be approved for store credit at the manager's discretion and only at the current value of the book. Please contact us for details
For all mail returns/exchanges, the customer is responsible for costs of return shipping. We recommend you return your items using an insured and traceable method. We are not responsible for packages lost or damaged during the return transit.
If you receive your order and find an item to be missing, incorrect or damaged please contact the store within 7 days, so that we may address and resolve the issue as quickly as possible for you.